Question 1

What does 14OURTEEN Digital Solutions actually do?

Accepted Answer

14OURTEEN is a South African business technology company. We diagnose why a growing organisation’s internal operations have stopped keeping pace with it, then design, build and maintain the digital systems that fix it — business platforms, CRMs, client and employee portals, workflow automation and AI-assisted knowledge systems.

Question 2

How is this different from a web design or digital agency?

Accepted Answer

An agency sells deliverables: a website, a logo, a campaign. We sell operational outcomes: less manual work, centralised information, faster decisions. The first conversation is a diagnosis of your operations, not a quote for a deliverable, and the engagement continues after launch rather than ending at it.

Question 3

What does an engagement cost?

Accepted Answer

We do not publish package pricing, because the same piece of software is worth very different amounts to different businesses. Discovery is priced as a standalone engagement. Engineering is priced on business complexity, strategic importance and expected operational improvement rather than an hourly rate.

Question 4

What size of business do you work with?

Accepted Answer

Mid-market South African businesses and established, fast-growing start-ups — typically organisations with multiple departments to coordinate, growing volumes of operational data, and manual processes or legacy systems they have outgrown. Fit is defined by operational maturity rather than headcount.

Question 5

Which industries do you focus on?

Accepted Answer

Operationally complex sectors where coordination across people, vehicles, sites or inventory is genuinely difficult: logistics and transportation, construction and engineering, professional services, manufacturing and hospitality.

Question 6

Where are you based, and do you work remotely?

Accepted Answer

14OURTEEN is based in Gauteng, South Africa, and works with clients nationally. Discovery includes on-site time where the operation warrants it; delivery and support run remotely.

Question 7

How long does a typical project take?

Accepted Answer

Discovery is usually two to four weeks. Platform delivery is broken into milestones that each release value independently, so useful software is generally in your team’s hands within the first two to three months rather than at the end.

Question 8

Do we own what you build?

Accepted Answer

Yes. Source code, infrastructure and documentation are handed over in full, and systems are documented to a standard that lets another engineer maintain them. You should never be locked in by anything other than the quality of the work.

Answered plainly.

Start with a diagnosis, not a quote.

Answered plainly.

What does 14OURTEEN Digital Solutions actually do?−

How is this different from a web design or digital agency?+

What does an engagement cost?+

What size of business do you work with?+

Which industries do you focus on?+

Where are you based, and do you work remotely?+

How long does a typical project take?+

Do we own what you build?+

Start with a diagnosis, not a quote.